Customer Service

All members,

We provide 24/7 Customer Service with e-mail.

Our average response time is within 24 hours.

To contact our Customer Service, please send an email to [email protected]

Your message will be handled by one of our staff.

Please include your username in your e-mail and concern.

Cancelling Your Subscription

Cancellation requests are handled by, our authorized sales agent.

If you need help on cancellation, please send an email to with subject “cancellation request”

You won’t be charged after your cancellation request and your membership will be active until the end date of your subscription.